Outlining the flow means writing down the questions in a logical sequence with all possible answers and follow-ups to those answers. This way you are likely to identify missing paths and dead ends and add them flow to ensure that… Continue Reading…

These algorithms use machine learning and natural language processing, with the bots learning from records of past conversations to come up with appropriate responses. Smart assistants typically combine supervised and unsupervised machine learning models to interpret natural speech and supply… Continue Reading…